By Ken Muthomi - Reporter
Kenya, 14 July 2026 - The Social Health Authority (SHA) has invited healthcare providers across the country that operate ambulance services to participate in training, ahead of the rollout of the SHA Ambulance Evacuation Programme.
In a notice, the authority’s CEO Mercy Mwangangi stated that the training shall be conducted through the National Ambulance Dispatch Centre (NADEC), which will equip the providers with knowledge and operational requirements needed for the seamless rollout of the programme.
The training will focus on ambulance dispatch and coordination through NADEC, operational requirements for participation in the programme, clinical and operational service standards, claims submission and reimbursement processes.
It will also cover documentation and reporting requirements, as well as the roles and responsibilities of participating healthcare providers.
For further information or assistance, healthcare providers have been encouraged to contact the Deputy Director, County Coordination, Ms Valentine Morogo, on 0727 102 357.
“Healthcare providers that own, operate, or are affiliated with ambulance services, including public, private, faith-based, mission, and other licensed healthcare facilities, are encouraged to nominate appropriate officers involved in emergency medical services, ambulance operations, or facility administration to participate in the training,” Mwangangi stated.
“SHA appreciates the continued partnership of healthcare providers and remains committed to strengthening emergency medical services and ensuring timely, coordinated, and quality ambulance evacuation services for all Kenyans,” she added.
President William Ruto is optimistic that Kenya will launch the first National Ambulance Dispatch Centre this month, in an effort to strengthen emergency medical services in the country.
According to Ruto, the facility will be integrated into the national digital health infrastructure and will oversee the real-time deployment of ambulances, faster coordination and improved emergency response across the country.
Once fully operational, it is expected to coordinate 100,000 emergency evacuations every year and will be free of charge, according to Ruto.
“We must ensure that no child dies and every mother gets an opportunity to safely bring forth life. Many could have been saved if help had arrived sooner, or if a trained responder had been nearby during the first few critical minutes after the accident," Ruto said.
More from Kenya