Kenya, April 14, 2026 - The Policyholders Compensation Fund (PCF) has announced the start of compensation payments to policyholders and claimants of Trident Insurance Company Limited.
In a notice on Tuesday, the fund confirmed that the insurer had been placed under statutory management, allowing the compensation process to begin. PCF said the move is in line with its mandate under the Insurance Act, which requires it to compensate claimants of insurers whose licences have been cancelled or are under statutory management.
“Policyholders Compensation Fund (PCF) is a State Corporation under the National Treasury established under Section 179 of the Insurance Act (CAP 487) and operationalised through Legal Notice No. 105 of 2004,” the fund said.
“The Fund was established to provide compensation to claimants of insurers placed under statutory management or whose licences have been cancelled, and to promote confidence in the insurance sector.”
Affected policyholders and claimants with unsettled claims have been advised to visit the PCF website and register through the online services portal.
Applicants are required to complete and submit a claim form together with all necessary documentation.
Once submitted, claimants will receive a confirmation email containing a claim number to track the process.
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The claims portal officially opened on April 14, with eligible claimants given a two-year window to submit applications.
PCF noted that all claims will undergo verification and approval, with compensation capped at KSh500,000 per claim in line with statutory limits.
The fund is financed through a 0.5 percent levy on insurance premiums, paid by both insurers and policyholders.
It does not cover reinsurance policies or pension schemes.
“A policyholder or claimant who does not make a claim within two years from the date of this notice will not be eligible for compensation,” PCF said.

