By Ken Muthomi - Reporter
Kenya, June 19, 2026 - Airtel Money and KCB Bank have signed a new partnership that will enable Airtel Money customers to deposit and withdraw money at more than 22,000 KCB agents across the country.
In a joint statement, the two institutions said the move will be key to eliminating financial access barriers, enhancing customer experience and strengthening the country's digital financial ecosystem.
To access the service, Airtel Money customers will be required to have a valid national identity card and a registered Airtel Money account. Deposits will be free, while standard withdrawal charges will apply.
Speaking during the partnership signing, KCB Bank Kenya Managing Director Annastacia Kimtai said the bank will remain at the vanguard of leveraging innovations and collaboration to expand access to mobile money.
"What we are doing is recognising the fact that diverse and interconnected opportunities are still core to the mobile money value proposition. Reaching critical mass will require mobile money ecosystems to become more dynamic and productive, and such a move will enable mobile money services to take root, proliferate and scale up," Kimtai said.
"It is against this background that we are offering our agency network for more Kenyans to strengthen mobile money ecosystems and help the industry mature fully," she added.
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Airtel Money Kenya Managing Director Anne Kinuthia-Otieno said the collaboration reflects the company's commitment to expanding access to financial services while supporting the country's financial inclusion agenda.
"By opening access to KCB's extensive agent network, we are bringing Airtel Money services closer to more Kenyans and making it easier for customers to deposit and withdraw money wherever they are. As Airtel Money continues to grow, partnerships such as this help us expand access to financial services," Kinuthia-Otieno said.
The partnership comes at a time when KCB is ramping up efforts to strengthen its agent banking capabilities following the acquisition of Riverbank Solutions, whose social payments and enterprise resource planning solutions are expected to enhance the bank's digital offering.