Kenya, 18 October 2025 - The Kenya Revenue Authority’s (KRA) recent adoption of emerging technologies, such as artificial intelligence (AI) and advanced data analytics, in tax collection has sparked growing concern among Kenyans, with many worried about potential violations of financial privacy.
A significant number of citizens fear these digital tools could give the government undue access to their personal financial records, raising important questions about data protection and transparency.
In response to these concerns, KRA Board Chair Ndiritu Muriithi has sought to reassure the public, emphasizing that the authority’s intent is not to monitor or misuse personal data. Instead, he clarified, the technologies are being introduced to streamline operations, improve efficiency, and ensure a fair and equitable tax system.
“It’s not that we are out to get you; that’s not what we mean at all,” Muriithi stated. “We are not trying to invade your privacy or monitor your data. Our goal is simply to ensure that every Kenyan pays their fair share of taxes.”
Muriithi noted that the authority’s use of AI and data analytics is part of a broader effort to reduce the cost of tax compliance, both for businesses and for KRA itself. The move is aimed at making the tax system more efficient and less burdensome for all parties involved.
“When you pay by mobile, you pay the restaurant owner, who then has to do additional work to reconcile and remit the tax to KRA,” he explained. “On our side, we have officers following up to ensure that the process happens. But with the right technology, the transaction can be split at the point of payment, sending the correct share directly to KRA, and other portions, like those meant for Tourism levies, directly to the relevant authority. This would reduce administrative costs for both the merchant and KRA.”
Muriithi made the remarks during the Annual Tax Summit, a platform that brings together policymakers, private sector leaders, and tax experts to explore the future of tax administration in Kenya.
At the summit, various stakeholders called for a complete overhaul of KRA’s approach, urging the authority to shift from an enforcement-focused agency to one that emphasises service delivery and inclusivity. The authority was also commended for its ongoing efforts to integrate small and medium enterprises (SMEs) into the formal tax framework, thereby expanding the country’s tax base.
Deputy Head of Public Service Josphat Nanok added his voice to the call for reform, urging KRA to build a fully integrated and user-friendly tax system that supports compliance through simplicity and innovation.
“KRA must envision a fully integrated, seamless system that anchors strategic reforms in efficient service delivery,” said Nanok. “We must move to a future where filing tax returns is as simple as sending mobile money.”