Nairobi(Dawan Africa) – Premier Bank Kenya has unveiled "Premier Connect," the country’s first omni-channel banking platform, integrating multiple financial services into a single digital application. The launch, held on Thursday at a high-profile event in Nairobi.
"Premier Connect" allows customers to open bank accounts remotely, send remittances to over 100 countries, pay bills, buy goods, and top up airtime. It also offers full card control, enabling users to print, block, reset PINs, and manage limits. The platform supports cross-bank and currency transfers, including converting Kenyan Shillings to U.S. Dollars, as well as fast and secure eCitizen payments for government services.
The application features enhanced security through Face ID, PIN, and biometric authentication, ensuring safe and convenient access for users.
Premier Bank Chairman Jibril Mohamed said: "The launch of Premier Connect is a significant milestone not only for our bank but for Kenya’s financial sector. By delivering the first omni-channel banking platform in the country, we are setting a new benchmark for innovation, convenience, and accessibility in financial services. Our goal is to empower customers to manage all their banking needs from one secure, user-friendly platform."
Omni-channel banking combines digital and physical banking channels into a seamless experience, allowing customers to transition between online, mobile, and branch services without interruption. Industry analysts say the introduction of such a platform will likely influence the competitive landscape as banks seek to meet the needs of an increasingly digital-savvy population.
With Premier Connect, Premier Bank Kenya positions itself as a leader in the country’s fintech evolution, setting the stage for greater financial inclusion and digital adoption.