By Ken Muthomi - Reporter
Kenya, 20 July 2026 - Residents of Makueni County will now be able to access government services for longer hours after Huduma Kenya announced the extension of operating hours at the Makueni Huduma Centre.
In a statement on Monday, Huduma Kenya confirmed that the centre shall operate from 7 am to 7 pm, Monday to Friday, effective immediately, making it the 21 Huduma Centre in the country to adopt extended service hours.
According to the agency, the move aims to improve access to essential government services for individuals whose work schedules make it difficult to visit Huduma Centres during the normal operating hours of 8am to 5pm.
“The extended hours initiative is tailored to the needs of Makueni’s residents, many of whom are engaged in farming, horticulture and small-scale trade,” Huduma Kenya stated.
“Farmers who begin their day early in the fields can now process government documents before sunrise duties, while traders and horticultural producers who spend long hours at local markets can access services in the evening without disrupting their business,” it added.
Huduma Kenya maintained that the expansion of the service hours reflects the government's commitment to enhancing inclusivity, efficiency and citizen-centred public service delivery.
“Citizens in Makueni and surrounding areas are encouraged to visit the Huduma Centre between 7am and 7pm, Monday to Friday and experience government services that fit their schedule,” it stated.
Huduma Centre is a government one-stop service centre established under the Huduma Kenya Programme to enable Kenyans to access multiple national and county government services from a single location, eliminating the need to visit different government offices.
The centre offers a wide range of services including applications and replacement of national identity cards, passport processing, birth and death certificate applications, KRA PIN registration and tax services, and Social Health Authority (SHA) services among others.
Huduma Kenya currently operates 61 Huduma Centres across the country, with 21 centres now offering extended operating hours.
Centres that offer extended operating hours include GPO, Makadara, Kibra, Eastleigh and City Square Thika, Nakuru, Eldoret, Nyeri, Bungoma, Embu, Meru, Laikipia, Kisii, Kitale, Kericho, Kakamega, Kisumu, Mombasa and Migori.
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