Amazon Cloud Outage Shakes Global Internet, Exposes Africa’s Digital Fragility

Kenya, 20 October 2025 - A major Amazon Web Services (AWS) outage on Sunday sent shockwaves through the global internet, disrupting apps, payment systems, and digital platforms, and revealing just how dependent the world, including Africa, has become on a handful of cloud service providers.

The outage, centered in Amazon’s US-EAST-1 data region, affected everything from SnapChat and Coinbase to Zoom and Alexa, according to reports by Reuters and The Verge.

Even major enterprise systems, including financial trading platforms, experienced temporary downtime.

Though Amazon said it was working to restore services by rerouting traffic, the incident underscored a truth the tech industry has long whispered about: when AWS sneezes, the global web catches a cold.

The Cloud That Powers the World

AWS, Amazon’s cloud computing arm, powers nearly one-third of the global internet. From streaming and storage to e-commerce and financial services, it’s the invisible infrastructure keeping much of the online economy running.

When that backbone falters, the consequences are instant. According to Business Insider, over 50 AWS tools were impacted, and services dependent on them either slowed to a crawl or went completely dark.

And while the epicenter was in North America, the tremors were felt across continents, including Africa.

The Ripple Effect in Africa

In Kenya, Nigeria, and South Africa, several tech firms and fintech developers who rely on AWS hosting reported temporary delays in data syncing, app logins, and payment processing. Some e-commerce platforms and delivery startups struggled to update orders and inventory in real time.

A Nairobi-based cloud architect. mentioned that Africa needs redundancy in its digital backbone claiming one outage in Virginia stalling an app in Nairobi, should not be happening in 2025.”

Across Africa, a growing number of businesses host their apps, customer databases, and payment gateways on global cloud networks like AWS, Google Cloud, or Microsoft Azure. The appeal is cost efficiency, scalability, and access to world-class infrastructure. But as this outage showed, global convenience can also mean global vulnerability.

The Cost of Downtime

According to IBM estimates, an hour of cloud downtime can cost companies an average of $300,000 in lost revenue, depending on the sector. For smaller startups in Africa, it’s less about the number, and more about reputation.

A Question of Sovereignty

The outage has reignited debate over digital sovereignty, the push by African governments to develop local cloud infrastructure that can keep services running even when global providers falter.

Kenya, South Africa, and Egypt have already signaled interest in regional data centers, while Rwanda and Ghana are experimenting with national cloud frameworks for public services.

Still, building reliable local infrastructure comes at a cost. Regional data centers face high energy prices, connectivity gaps, and limited technical capacity. Many local firms continue to prefer AWS and Azure because of their reliability, until moments like this expose the risks.

Lessons for the Digital Future

The outage may last only hours, but its lessons could last years. Experts say African firms should begin diversifying their hosting, spreading workloads across multiple providers, investing in backup systems, and strengthening on premise fail-overs for critical operations.

For now, Amazon says most services are back online. But the outage has left a deeper question for Africa’s digital economy: how can a continent that prides itself on innovation secure its online future when its infrastructure is still owned elsewhere?